Please also copy and paste the form below into the email and update the form with the correct information. Delete where appropriate.
Please use the following subject line:- Damages - Order Number: (Enter Your Order Number Here)
Date of delivery:
Was the item received damaged: Yes/No
Did you take delivery of the item: Yes/No
Did you sign for the delivery as damaged: Yes/No
Was the packaging damaged: Yes/No
Does the damage affect the external appearance of the product: Yes/No
What would you rather have? Discount off the total order value / The damaged item/items replaced.
Description of damage:
What is the box number of the damaged items:
What are the part numbers for damaged items:
Please make sure you attach photos as requested.